Shipping policy
Shipping Policy
At Northline Office, we aim to deliver your order as quickly and reliably as possible.
Order Processing Time
All orders are processed within 1–3 business days (Monday to Friday).
Once your order has been processed, it will be dispatched and you will receive a confirmation email with tracking information.
Delivery Times
Estimated delivery times:
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United Kingdom: 5–10 business days
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Europe: 7–12 business days
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International: 7–15 business days
Please note: Delivery times are estimates and may vary due to high demand, courier delays, or customs processing.
Shipping Costs
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Free standard shipping on all UK orders
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International shipping costs are calculated at checkout
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. Please allow 2–3 days for tracking updates to appear.
Multiple Shipments
In some cases, items may be shipped separately to ensure faster delivery. If this happens, you will receive multiple tracking numbers.
Delays
While we aim to deliver within the estimated timeframes, delays may occur due to factors outside of our control, including:
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Courier delays
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Customs clearance
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High demand periods
We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Parcels
If your parcel is lost or marked as delivered but not received, please contact us at samuel@northlineoffice.co.uk. We will work with the courier to resolve the issue.
Contact Us
If you have any questions about shipping, please contact us at:
samuel@northlineoffice.co.uk